Traveling with Peace of Mind

Lugger

Lugger is a travel logistics platform that provides secure luggage pickup, storage, and delivery between hotels, airports, and other locations. By coordinating local drivers and partner hotels, Lugger allows travelers to explore cities luggage-free during travel transitions such as hotel checkout or before flights.

Meet the Team

Reach to travel?

Operations are currently based in Ho Chi Minh City. Traveling to this city? Click on the link below to book now!

📄 Lugger Privacy Policy

Effective Date: April 2026Lugger (“we”, “our”, “us”) provides luggage delivery services between locations such as hotels, airports, and other destinations. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We CollectWe may collect the following information when you use our services:Name
Phone number
Email address
Pickup and delivery locations
Booking details (time, number of bags, special instructions)

2. How We Use Your InformationWe use your information to:Process and fulfill delivery requests
Coordinate with drivers and partners
Communicate with you לגבי your booking
Improve our services

3. Sharing of InformationWe may share necessary information with:Delivery drivers to complete your order
Partner hotels or service providers (only as needed)We do not sell your personal information.

4. Data SecurityWe take reasonable measures to protect your information from unauthorized access, loss, or misuse.

5. Data RetentionWe retain your information only as long as necessary to provide our services and comply with legal obligations.

6. Your RightsYou may request access to or deletion of your personal information by contacting us.

7. Contact UsIf you have any questions or need support, please contact us: [email protected]